Terms and Conditions

Last updated: 21 February 2026

1. Definitions

  • “Service” means the Fashiolytics platform, including web interfaces, APIs, comparable analysis report generation, file processing, and related services.
  • “Licensor”, “We”, “Us” means the operator of Fashiolytics.
  • “User”, “You” means any individual or entity using the Service.
  • “Content” means all data submitted to the Service, including product templates, competitor URLs, uploaded files, and report data.
  • “Personal Data” has the meaning given in Regulation (EU) 2016/679 (GDPR).

2. Acceptance of Terms

By accessing or using Fashiolytics, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

3. Description of the Service

Fashiolytics provides tools to generate comparable analysis reports based on product templates and competitor URLs supplied by the User. The Service uses a combination of automated data collection and human quality assurance to produce deliverables. The Service is a technical facilitation tool only.

4. No Legal, Financial, or Strategic Advice

Fashiolytics does not provide legal, financial, pricing, or strategic advice. Reports, data, and outputs are provided for informational and comparative purposes only.

You are solely responsible for verifying the accuracy of reports and for any business decisions made based on the data provided. Fashiolytics does not guarantee the completeness or accuracy of publicly available product data collected from third-party websites.

5. Right to Use the Service

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for lawful purposes.

6. Acceptable Use

  • No unlawful, deceptive, or fraudulent use.
  • No submission of URLs to non-public or restricted content.
  • No resale, sublicensing, or offering the Service as a competing product.
  • No excessive usage beyond documented limits.
  • No use of reports to misrepresent competitor data or engage in unfair business practices.

7. Suspension & Termination

We may suspend or terminate access immediately if:

  • You breach these Terms;
  • Your usage poses security, legal, or operational risk;
  • Payments are reversed, overdue, or fraudulent.

8. User Content & Responsibility

You retain ownership of your Content. You represent and warrant that:

  • You have all rights to submit the Content;
  • The Content is accurate and lawful;
  • The URLs you submit reference publicly available product pages;
  • You have a valid legal basis to process any Personal Data included in your templates.

9. Data Protection & GDPR

For purposes of GDPR, you are the Data Controller and Fashiolytics acts as a Data Processor with respect to Personal Data processed on your behalf.

Processing is performed solely to provide the Service and in accordance with documented instructions from the User. Appropriate technical and organisational measures are implemented to protect Personal Data. Sub-processors may be engaged as required for infrastructure, hosting, or email delivery.

A Data Processing Addendum (“DPA”) may apply and is incorporated by reference where required under GDPR.

10. Data Retention & Deletion

Content may be retained only for as long as necessary to provide the Service or comply with legal obligations. You remain responsible for downloading and backing up your reports and data.

11. Fees & Payments

Fees are charged per report as indicated at purchase. Payment is required before report processing begins. All prices are in USD unless otherwise stated.

12. Data Availability & Coverage

Reports are delivered on a best-effort basis. Where a price for a specific currency or region cannot be found, it will be clearly marked as unavailable in your report. Partial availability across currencies is expected and does not constitute grounds for a refund.

If an item returns no data at all, it will not count toward your item limit.

13. Refund Policy

If we are unable to deliver a report that meets the agreed scope, you may request a full refund by contacting us at hello@fashiolytics.com.

Refunds are not available in the following circumstances:

  • Accounts suspended or terminated due to a violation of these Terms;
  • Fraudulent transactions or payment disputes/chargebacks;
  • Reports already delivered and downloaded;
  • Dissatisfaction with publicly available data sourced from URLs you provided;
  • Partial currency or regional price availability, where at least one price per item was collected.

Where required by applicable consumer protection laws, mandatory statutory rights remain unaffected.

14. Disclaimer

The Service is provided “as is” and “as available”. We make no warranties regarding the accuracy, completeness, or availability of data collected from third-party websites. Product information, prices, and images are sourced from publicly accessible pages and may change without notice.

15. Limitation of Liability

To the maximum extent permitted by law, Fashiolytics shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, revenue, data, or business.

Our aggregate liability shall not exceed the amounts paid by you to Fashiolytics in the twelve (12) months preceding the claim.

16. Indemnification

You agree to indemnify and hold harmless Fashiolytics from any claims, penalties, fines, or damages arising from your Content, use of reports, or violation of applicable laws.

17. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control.

18. Governing Law

These Terms are governed by the laws of Ireland. Courts of Ireland have exclusive jurisdiction.

19. Contact

Questions about these Terms may be sent to: hello@fashiolytics.com